Job Vacancy for Receptionist/Admin Assistant

Do you want to come and work with us or do you know someone who might? We have a permanent Reception/admin post starting January 2018.

Primarily based in our Leith Clinic. You must be a team player, able to multitask and interested in natural healthcare. 30-35 hours a week. Shifts include early mornings and evenings.

It you’d like to come and join us please email us at info@leithchiropractic.com with your CV and tell us why this job would be of interest to you.

Job Description

Job Title: Chiropractic Assistant

Reporting to: Company Director and Chiropractor

Job Purpose:

To support the chiropractor and other health professionals in giving an outstanding experience to each patient. In achieving this you will ensure a welcoming and professional front of house service for clients as well being a chiropractic advocate and supporting patients on their journey to better health.

Key Roles and Responsibilities

• Greet all clientele in a welcoming and professional manner.
• To ensure that all customer contacts are dealt with enthusiastically, efficiently, promptly, ensuring a high-quality service is maintained at all times.
• Have a good understanding of chiropractic and what it offers patients. To achieve this, you must develop your understanding of chiropractic and the health and wellness benefits it provides.
• Understand and advise clients on products and services of Trinity & Leith Chiropractic.
• Encourage new appointments and maintain existing patients.
• Manage the appointment booking system through patient management software
• Collect and manage client payments.
• Record daily, weekly, monthly clinic stats.
• Be responsible for opening up and end of day closing clinic procedures.
• Participate in growing patient numbers and clinic success through marketing and promotional activities.
• To ensure that the reception desk, waiting areas, toilet and treatment rooms are clean and maintained in a presentable manner.
• To be responsible for managing and ordering stationery for office use.
• To develop and maintain effective office systems and update Clinic procedures as appropriate.
• To maintain confidentiality at all times dealing with sensitive issues tactfully and discreetly.
• Attend regular Team Meetings and take action points notes for it when required.

Self-development and Team working

• To undertake appropriate personal development and maintain, develop skills and knowledge as determined by your annual review and development meetings
• To work as an enthusiastic and positive team member
• To provide cover for other team members when needed